Question 1

How do I set up an initial appointment?

Accepted Answer

I provide a free initial 15-minute phone conversation to talk about the challenges you are experiencing and assess ways I could support you in therapy. If I am unable to support your specific needs, then I am happy to provide you with referrals.

Question 2

What is your cancellation policy?

Accepted Answer

Please call me at least 24 hours in advance to cancel an appointment. If a 24-hour notice is not provided, the regular session fee will be applied to the missed appointment. If unforeseen emergency circumstances occur, please call me and we can talk about it.

Question 3

How long is a session?

Accepted Answer

Sessions are 50 minutes long.

Question 4

What is your rate?

Accepted Answer

I charge $320 for a 50 minutes session.

Question 5

What kind of payment do you take?

Accepted Answer

I accept all major credit cards.

Question 6

Do you take insurance?

Accepted Answer

I am considered an out-of-network provider. Clients pay the full fee at the time service is provided and receive a Superbill form to file for reimbursement from their insurance company. Reimbursement varies. Please contact your insurance company for details.

Question 7

What is a Good Faith Estimate Notice?

Accepted Answer

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.
You can ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit http://www.cms.gov/nosurprises

Dana Helman, LMFT

Frequently asked questions